Pharmacy First Scotland: Putting Your Health First

Your first step to taking control of your health is visiting your local pharmacy for easy access to professional knowledge on common ailments.

Your Health...

We know your time is precious, so why spend it sitting in a GP's waiting room? Luckily, pharmacies all over Scotland are the perfect solution. From acne to shingles, hay fever or head lice, they’ll take the time to listen and make you their top priority.

...Our Priority

You'll find a welcoming environment where expert pharmacists are ready to lend a helping hand. They will take the time to understand your symptoms and recommend appropriate treatments, offering a range of over-the-counter medicines for quick relief without a prescription, as well as offering self-care advice to alleviate your discomfort.

Say goodbye to rushed appointments by visiting your pharmacy first.

Never forget your prescriptions

How does it work?


Step 1

Click "Book an appointment" and select a common ailment

Book Pink

Step 2

Book a date and time at your chosen pharmacy.


Step 3

Attend your appointment

Patient Support. Pharmacy Support

By visiting your local pharmacy in Scotland, you’re not only accessing the most available form of health advice and treatment, but you’re also supporting your local community pharmacy to continue to be there for folks just like you. During these increasingly challenging times, we need our pharmacies more than ever, and they need you more than ever.

So next time you have a question or concern, and advice from a professional is what’s needed to put you at ease, trust your local pharmacy for expert advice and guidance today!


Frequently Asked Questions

Who is eligible for NHS Pharmacy First Scotland?

Eligibility for the Pharmacy First Scotland service is reserved for those who fit the following criteria:

  • Everyone registered with a GP practice in Scotland or the Defense Medical Services on a permanent or temporary basis (including care home residents).
  • People who live in Scotland (including gypsy or travellers/asylum seekers or dependent of an asylum seeker).

Who isn't eligible for NHS Pharmacy First Scotland?

Visitors to Scotland are excluded from accessing the service, however, pharmacists will still be able to provide general help and advice to these patients as well as providing medication by over-the-counter sale.

When should I visit my GP?

There are times when your pharmacist will recommend that you see your GP for further help. If something feels very wrong, then you should either call 111 or 999. Learn more in the articles for each health condition.

How do I book an appointment?

To book an appointment, simply click "Book now" at the top of the page, select your local pharmacy and a time that suits you.

What if my pharmacist is too busy to see me?

At your local pharmacy, you have the option to either walk in or book an appointment online. By booking an appointment, you can ensure that your pharmacist has dedicated time for you to listen and provide tailored advice and recommended treatment.

Is my pharmacist qualified?

Pharmacists are qualified to provide advice, carry out the necessary treatment, and prescribe medication when necessary. If you require further advice and more treatment, then your pharmacist will point you in the direction of your GP.

Can I still see my GP?

Pharmacy First was created as a convenient alternative to seeing your GP for common ailments to save time and give you more access to the health services you need. GPs are still able to see you regarding any of your concerns but waiting times may be longer.

Will I need to pay extra if prescription medication is required?

If prescription medication is required, charges will work the same way as when prescribed by your GP. If prescription medication is not necessary, patients may be advised to manage with self-care or to purchase over-the-counter medications.