About Hey Pharmacist

Hey! We’re Hey Pharmacist, an NHS repeat prescription ordering service designed to give you the convenience of ordering your medication online 24 hours a day, 365 days a year. Anytime, anywhere from our website and app. With the options of collection from your local pharmacy or delivery directly to your door, we’re making repeat prescriptions simple!

Our Story

In 2021, following the coronavirus pandemic, PHOENIX UK acquired the rights to Coop Health with the goal help bring community pharmacy into the digital age after the nation began relying more and more on technology for everyday essentials.

However, we recognised that going 100% virtual may do more harm than good in pharmaceuticals, particularly when so many rely on a healthcare professional to provide support, advice, and guidance on their medication and health enquiries. With all of this taken into consideration, Hey Pharmacist was born.

Our mission is to take the stress out of ordering your NHS repeat prescription medication. Making the process as simple and conveniently flexible as possible. Whilst maintaining the face to face interaction that is essential when building trust with your local pharmacist, and because we’re partnered with the NHS, you can be assured that your GP is kept up to date with everything, and your health records are kept confidential.

What makes us different from the rest?

Real-time updates

We’ll keep you updated on the journey of your medication process. From when you first request it with your GP to when it’s ready for collection or delivery, meaning there is no need to contact your GP or pharmacy during the entire process!

Choose collection or delivery

We support over 4,500 independent pharmacies across England. Giving you a wide variety of options when it comes to finding a pharmacy you can rely on for whatever service you need. We also provide patients the options to have their medication available to collect from their local pharmacy, or to have it delivered directly to their door for free!

Re-order reminders

Remembering to re-order your medication can be easily forgotten. That’s why we also provide the option to be reminded when it is time to order your medication. And with it taking as little as 4 taps, it takes less than 30 seconds to order your medication.

Order for others

What’s even more stressful than remembering your own prescription is having to remember the prescription of others! But worry not, Hey Pharmacist have got your back. We allow you to add up to 5 other people onto your account so that you can manage multiple accounts all in one place!

Hey Pharmacist is the future of pharmacy. Ordering your NHS repeat prescription medication has never been simpler! Don’t forget to register with Hey Pharmacist to manage and order your repeat NHS prescriptions online or via the mobile app and get free home delivery.

Frequently asked questions

Learn more about our pharmacy